Usability Testing Template
SUS Usability Test Template
SUS is the gold standard. This template helps you measure usability in a proven, structured way -capturing ease, complexity, and confidence so you can benchmark performance and drive improvements.
Decision context
SUS Usability Test helps reduce a real decision risk.
Use this when evaluating new features or reviewing existing ones. Perfect for gaining a standardized usability score that makes it easy to track progress and compare across releases.
Template preview
What is inside the template
The template combines usability test - unmoderated + questions and surveys with focused follow-up prompts, so the team can collect the specific evidence described in the source study.
Study spine
A focused study spine, ready to adapt.
The preview shows the shape of the study: the stimulus or task, the core prompts, and the follow-up evidence Fred can help you collect.
Task 01
Prototype Test
Explore our new feature.
Ask participants to complete this task so the team can observe where the experience creates friction.
Prompt 02
Linear Scale
I think I would like to use this [Feature] frequently.
Capture the response as part of the study so the team can compare patterns across participants.
Prompt 03
Linear Scale
I found this [Feature] unnecessarily complex.
Capture the response as part of the study so the team can compare patterns across participants.
Prompt 04
Linear Scale
I thought this [Feature] was easy to use.
Capture the response as part of the study so the team can compare patterns across participants.
Prompt 05
Linear Scale
I believe I would need technical support to use this [Feature].
Capture the response as part of the study so the team can compare patterns across participants.
Prompt 06
Linear Scale
I found the functions in this [Feature] well integrated.
Capture the response as part of the study so the team can compare patterns across participants.
Methods included
Research methods used by the template.
The preview above shows the template-specific prompts and tasks. This section explains the method types in general, so teams understand what each one is for.
Usability Test - Unmoderated
Task-based usability evidence
Method purpose
Unmoderated usability tests ask participants to complete tasks independently so teams can spot friction, confusion, and completion barriers.
Questions and Surveys
Structured response capture
Method purpose
Survey questions collect text, scale, choice, date, numerical, or grid responses so teams can compare user feedback consistently.
Workflow in Fred
From template to decision-ready evidence
Fred gives you a structured starting point for the study, then helps you collect responses and turn recurring signals into evidence your team can review.
- 01Start from the prebuilt structureOpen the sus usability test template, then adapt the placeholder stimulus, task, or wording to match your product context.
- 02Collect focused responsesParticipants complete the usability test - unmoderated + questions and surveys flow and answer the follow-up prompts that capture the decision signal.
- 03Review patterns and confidenceLearn if users find your product intuitive, simple, and consistent.
- 04Share a decision-ready reportTurn the recurring evidence into a clear recommendation for the product, design, content, or research decision at hand.
Evidence output
What you can decide after running this template
The output should help the team move from opinions to concrete evidence about what users understood, selected, completed, preferred, or questioned.
Signal
Learn if users find your product intuitive, simple, and consistent.
Evidence
Spot friction areas and confidence gaps, turning standardized scores into clear next steps for usability upgrades.
Action
Use the results to refine the experience before the decision becomes expensive to change.
Method fit
Use this template when the decision needs focused evidence.
Use this section to decide whether the template is the right starting point, or whether the research question needs a broader plan.
Good fit
Use this when evaluating new features or reviewing existing ones. Perfect for gaining a standardized usability score that makes it easy to track progress and compare across releases.
Use another method
You need statistically representative market sizing rather than directional research evidence. You have not defined the stimulus, task, concept, page, or feature that participants should evaluate. You need a broad discovery program instead of a compact template-led study.
Who it helps
Different teams can use the same evidence for different decisions.
The template keeps the study compact enough for a sprint, while still giving each role the evidence they need to move the decision forward.
UX Researcher
Problem
Needs evidence for a usability testing decision without designing the study from scratch.
Outcome
Gets a ready structure for collecting usability test - unmoderated + questions and surveys evidence.
Product Manager
Problem
Needs to reduce uncertainty before a product, messaging, or experience decision hardens.
Outcome
Gets decision-ready signals that can be shared with the team before the next sprint commitment.
Related resources
Continue from this template to related methods and decisions.
Use these links to connect the template to the broader Fred workflow and supporting educational content.
FAQ
Practical details before you run the template.
Short answers for teams deciding whether this template fits the research decision in front of them.
Start the study
Use this template to collect evidence before the decision hardens.
Start with a structured study, collect focused evidence, and turn the results into a clearer product decision.
Output
A focused study, a clearer decision, and evidence your team can inspect.